How Do I Make a Claim?

View our FAQs for more information
Step 1  Fill in contact form and we will call you

One of our dedicated team will listen to your circumstances and take notes. At the end of the conversation we will be able to confirm if we can take your claim on. Remember our speciality is dealing with No Win, No Fee cases, so your in safe hands at no extra costs to you !

Step 2   Meet at our our Office or Personalised Home Visit

Claims Monkey is all about making it personal, easy and stress free. You have the choice of one of our team to come out to you and help you fill in the paper work, come to our office or we can post it out to you and then advise over the phone. Whichever suits you !

Step 3   Claim Submitted

Once we receive the paperwork, we will immediately work on your claim. Trying to identify who is liable for your claim. We often make other enquiries like talking to the police, witnesses, requesting further documents etc. While we are doing all the monkey work for you there, we will even arrange for you to have physiotherapy if necessary, see a specialist doctor, recover any losses (loss of earnings, transport, medication, damaged clothing and more)

Step 4   Medical Examination

We are not in the business of wasting time. If it’s necessary we will get you to see a doctor to establish your full prognosis of your injuries. The sooner we get the report, the sooner we can get you onto to step 5. The level of compensation you receive is based upon the severity of your injuries and the length of time it is likely to take you to fully recover from your injuries.

Step 5   Submission of Settlement Pack

We will break down any jargon from the doctor so you can understand it. Once you have agreed you are happy with the doctors report we can then release this to the other party’s insurers and seek a settlement you deserve

Step 6   Negotiating Settlement

Our aim is to obtain for you maximum compensation, as quickly as possible. It’s very common the other party’s insurers will offer an amount that doesn’t meet your requirements. if your not happy with the amount offered, you make sure you tell us and we will go back and seek what your deserve.